FAQ
It's understandable that you may have questions about Roots Physio's services and approach to therapy. Please, refer to the Frequently Asked Questions below to see if Roots Physio is the right fit for you. Should you not see your question answered, feel free to contact us for more information.
No. I am a cash-based physiotherapy practice, which means I do not bill insurance directly. This allows me to provide longer one-on-one appointments, individualized treatment plans, and recommendations based solely on your needs—not insurance restrictions or visit limits.
Many patients choose cash-based care because they value personalized attention, faster access to treatment, and transparent pricing.
Yes! In most cases, Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can be used to pay for physiotherapy services. I recommend checking with your plan administrator if you have specific questions about your coverage.
Yes. Upon request, I can provide a detailed receipt (often called a "superbill") that you may submit to your insurance company for possible out-of-network reimbursement. Reimbursement is not guaranteed and depends on your individual insurance plan.
Your initial evaluation is approximately 75 minutes. Follow-up visits are 60 minutes, also scheduled one-on-one, allowing plenty of time for hands-on treatment, movement assessment, exercise instruction, and answering your questions.
Yes. Every appointment is with me. You'll never be passed between multiple providers, aides, or technicians. This consistency allows me to better understand your progress and adjust your treatment plan as you improve.
I treat a wide variety of orthopedic and musculoskeletal conditions, including:
Neck and back pain
Shoulder and elbow pain
Hip, knee, ankle, and foot pain
Sports injuries
Running and CrossFit-related injuries
TMJ (jaw) dysfunction
Headaches related to muscle or joint dysfunction
Post-operative rehabilitation
Tendon injuries
Muscle strains and joint pain
Mobility limitations and movement dysfunction
If you're unsure whether physical therapy is right for your condition, feel free to reach out. I'm happy to answer questions before you schedule.
In most cases, no. Ohio allows direct access to physiotherapy, meaning you can schedule an evaluation without first seeing your physician. If your condition requires additional medical evaluation, I'll help guide you to the appropriate healthcare provider.
Your first appointment begins with a comprehensive evaluation to understand your history, goals, movement patterns, strength, mobility, and the underlying cause of your symptoms. From there, we'll begin treatment and develop a personalized plan to help you recover as efficiently as possible.
Wear comfortable clothing that allows easy access to the area being treated. Athletic clothing such as shorts, leggings, or a T-shirt is often ideal.
Yes. I am certified in dry needling and have completed advanced training that many physical therapists do not pursue. When appropriate, dry needling may be incorporated into your treatment plan to reduce pain, improve mobility, and enhance recovery. It is always combined with a comprehensive treatment approach that includes manual therapy, movement assessment, and individualized exercise.
Absolutely. I enjoy working with athletes of all ages and abilities, including CrossFit athletes, weightlifters, overhead athletes, weekend warriors, and youth athletes. My goal is not only to help you recover from injury but also to optimize your movement and help reduce your risk of future injuries.
Yes. Many active adults and athletes schedule visits to improve mobility, identify movement limitations, optimize performance, or reduce their risk of future injuries. Preventive care can often address small issues before they become larger problems that interfere with training or everyday life.
Federal regulations limit when a cash-based physiotherapist can provide services to individuals covered by Medicare or Medicaid. Because physiotherapy for a medical condition or injury is a covered benefit under these programs, I am generally not able to provide cash-pay physiotherapy services for conditions that Medicare or Medicaid covers.
However, I can provide services that are not covered by Medicare or Medicaid, such as:
Injury prevention consultations
Movement and mobility assessments
Performance optimization
Wellness and fitness consultations
Dry needling (currently not covered by Medicare or Medicaid)
If you have Medicare or Medicaid and aren't sure whether I can help with your specific situation, please contact me. I'll gladly discuss your needs and help determine whether your goals fall within services I can legally provide.
That's okay! If you have questions about your symptoms or whether physiotherapy is the right fit, don't hesitate to reach out. I'm happy to discuss your concerns, answer your questions, and help you determine the best next step—even if that means referring you to another healthcare provider.
